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Code of Conduct

Code of Conduct for M A H Concierge Services LLC Customers

At M A H Concierge Services LLC, we are committed to providing exceptional service and creating an enjoyable, respectful, and safe environment for all our customers. To ensure that everyone has a positive experience with us, we ask that all customers adhere to the following Code of Conduct. This document outlines the expectations regarding behavior, ticket purchasing practices, and general interactions with our services.

1. Respectful Behavior

We expect all customers to treat our staff, partners, and fellow customers with respect and courtesy. Anti-social or disruptive behavior will not be tolerated. This includes, but is not limited to:

  • Verbal abuse, threats, harassment, or intimidation (whether in person, over the phone, or via digital communication).
  • Discrimination or hate speech based on race, gender, religion, sexual orientation, disability, or any other protected characteristic.
  • Disruptive actions that interfere with the operation of our services or negatively impact others’ experiences.

Any customer found engaging in anti-social behavior may face immediate suspension or termination of their account and/or access to our services.

2. Prohibition of Illegal Ticket Sales

M A H Concierge Services LLC strictly prohibits the resale of tickets purchased through our platform for profit or unauthorized purposes. The following activities are considered violations of this policy:

  • Reselling tickets at inflated prices (“scalping”) without prior written permission from M A H Concierge Services LLC.
  • Using automated systems (“bots”) or fraudulent methods to purchase tickets.
  • Misrepresenting your identity or intent when purchasing tickets.

Customers who engage in illegal ticket sales or related activities risk having their accounts suspended, future purchases blocked, and legal action pursued where appropriate.

3. Compliance with Laws and Regulations

All customers must comply with applicable laws and regulations while using our services. This includes:

  • Refraining from engaging in any illegal activity, including fraud, theft, or forgery.
  • Ensuring that payment information provided during transactions is accurate and belongs to you.
  • Adhering to event-specific rules and guidelines communicated by M A H Concierge Services LLC or venue organizers.

Failure to comply with these requirements may result in refusal of service, cancellation of bookings, and reporting to relevant authorities.

4. Privacy and Data Protection

We take the privacy and security of your personal data seriously. By using our services, you agree to:

  • Provide truthful and accurate information when interacting with us.
  • Not share your login credentials or allow unauthorized individuals to use your account.
  • Respect the confidentiality of any privileged information shared with you by M A H Concierge Services LLC.

Violations of our privacy policies may lead to account suspension or termination.

5. Responsible Use of Our Services

Our services are designed to enhance your lifestyle and provide convenience. However, misuse or abuse of our offerings is unacceptable. Examples of irresponsible use include:

  • Attempting to manipulate or exploit our systems for personal gain.
  • Engaging in conduct that damages our reputation or harms our business relationships.
  • Failing to honor reservations, appointments, or agreements made through our platform.

Such actions may result in restricted access to our services and potential financial penalties.

6. Reporting Violations

If you witness or become aware of any behavior or activity that violates this Code of Conduct, please report it immediately to our customer support team at [insert contact details]. We take all reports seriously and will investigate promptly and discreetly.

7. Consequences of Non-Compliance

Failure to abide by this Code of Conduct may result in one or more of the following actions:

  • Issuance of a formal warning.
  • Suspension or permanent ban from accessing our services.
  • Cancellation of current or pending bookings without refund.
  • Legal action, if necessary, to address breaches of law or contractual obligations.

8. Commitment to Excellence

M A H Concierge Services LLC strives to maintain the highest standards of professionalism and integrity. We appreciate your cooperation in upholding this Code of Conduct and ensuring a harmonious experience for everyone involved.

Thank you for choosing M A H Concierge Services LLC. We look forward to serving you responsibly and respectfully.

Acknowledgment: By continuing to use our services, you acknowledge that you have read, understood, and agreed to abide by this Code of Conduct.

For questions or clarifications, please contact us at [insert contact information].

Sincerely,
The Team at M A H Concierge Services LLC