Refund Policy

1. General Information

At M A H Concierge Services LLC, we are committed to providing our customers with the highest level of service. If you are not completely satisfied with your purchase, our return policy is designed to ensure a hassle-free process.

2. Refund Policy

• Refund Process: If you are eligible for a refund, the refund will be credited to the original mode of payment.
• Processing Time: Refunds will be processed within 10 to 45 days, depending on the credit card issuing bank’s policies and procedures.

3. Conditions for Returns

• Eligibility: To be eligible for a return, the service or product must be unused and in the same condition that you received it.
• Return Requests: All return requests must be made in writing and sent to our customer service email at info@mahospitalityclub.com within 14 days of the purchase date.

4. No Return Policy

For certain services and products, we may have a strict no-return policy. This policy will be clearly communicated to cardholders before the purchase decision is made to prevent misunderstanding and disputes. By proceeding with a purchase, you acknowledge and accept this policy.

5. Contact Information

If you have any questions about our return policy, please contact us at:

• Email: info@mahospitalityclub.com
• Phone:
  • +44 7722 999980
  • +34 612 442 120
  • +971 58 1676326
• Address: Dubai, United Arab Emirates.

6. Governing Law

This Return Policy is governed by and construed in accordance with the laws of the United Arab Emirates.